I am so happy with our two single Variocages that we purchased. When we downsized our SUV, my old crates did not fit without folding down the rear seats. Rebecca is unbelievably helpful–I made several calls to make sure I could fit two crates in the cargo area, and she was fantastic. Friendly, helpful, accurate information, she even sent me some extra knobs to be sure the crates could be accommodated in my vehicle. Thank you so much!!